Privacy Policy
Last updated: 22 August 2026
Who we are
Shimbiri (shimbiri.ai) is an AI vessel-management platform built by Shimbiri AI Pty Ltd, Brisbane, Australia. We provide marine intelligence software and an AI crew for boats — monitoring, alerts, briefings and support. For anything in this policy, contact us at [email protected].
What we collect
- Account details — your name, email address and phone number when you create an account or ask us to set one up.
- Vessel telemetry and position data — data from boats connected to the platform: position, speed, heading, and instrument readings such as engine, electrical and environmental data.
- Messages — messages sent to and from the service, including WhatsApp conversations, SMS and email.
- Support requests and reports — anything you send us through the site’s forms or support channels.
This website does not use analytics or advertising trackers.
How we use it
We use this information to operate the service — generating alerts, briefings and support responses for your vessel; for safety monitoring of connected boats; and to improve the product. We do not sell your personal information.
If you message us on WhatsApp, or receive messages from our WhatsApp numbers, those messages are processed by Meta Platforms as the messaging provider and by us to provide the service. You can opt out of WhatsApp messages at any time by replying STOP, or by contacting [email protected].
Processors we use
We rely on a small number of service providers to run the platform:
- Meta Platforms — WhatsApp messaging
- Twilio — SMS and voice
- SendGrid — email
- Google Firebase — authentication and data storage
- Microsoft Azure — hosting
Retention
We keep your information while your account or vessel relationship with us is active, and as required for safety and legal records. If you want something deleted, ask us at [email protected] and we will honour the request.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by emailing [email protected]. Shimbiri is Australian, and we handle personal information under the Australian Privacy Principles.
Data deletion
You can ask us to delete your personal data at any time. Email [email protected] from the address on your account, or ask through the app. We’ll confirm the request came from you, then delete your personal data within 30 days.
Two things survive a deletion request: records we’re legally required to hold, and safety-critical voyage records. We keep those only as long as we’re required to, then they go too.
Changes
If this policy changes, the updated version will be posted at this URL with a new “last updated” date.